La Sinfonía Majesty Hotel and Spa

My wife and I traveled throughout Vietnam for a month and this was by far the best hotel we stayed at. We stayed here for 4 nights. Even though other hotels we stayed at had bigger rooms (and this one was not small) it was the staff and our bed that made it so great. As soon as we got out of our taxi the staff were there to carry our luggage up the stairs, get us a cool drink, and to get us registered. The front desk clerk sat down with us and gave us a detailed briefing on all the restaurants, museums, and sites in the area. He also escorted us to our room and explained everything inside. The bed and pillows were some of the most heavenly I have slept on in my life. It was so comfortable that my wife and I quickly fell asleep each night. I asked the manager where the pillows were made, so I could order some on-line for my bed at home. Unfortunately they are made in Hanoi by a small manufacturer, so I could not order them. Oh well, but at least the manager tried. The morning breakfast on the top floor was very fresh and delicious. They do not cut corners on anything. There are also seats outside. Finally, I can not say enough about the staff here. They have been trained to anticipate your every need and to use their initiative, to step in and ask if you need something. It is truly 5-star hotel service in this boutique hotel. If we ever return to Hanoi we will definitely stay here again.

This hotel is an excellent choice if you’re looking for a place to stay in the old quarter. It’s very close to the a lot of restaurants, massage parlor, attractions and street food locations. It may be busy and noisy on the streets but once you’re inside the hotel it’s a different story. The ambiance of the hotel is classy, quiet and serene. You can’t tell that you’re in the heart of the hustle and bustle part of Hanoi. The buffet breakfast is superb. I feel like I’m in an expensive restaurant every time. The hostesses are always looking after your needs and very polite with their service. I can’t ask for more with this hotel. I’m so happy I chose to stay in La Sinfonia Majesty Hotel and Spa. My husband and I were totally satisfied.

We loved the location. It was right by the Lake! And when we did our food tour, we must have walked around a few blocks only, and found the most incredible food right near the hotel. Loved the bed, it was so comfy! The staff were lovely and helped with tours, transfers and we were given such a lovely welcome drink. They were so welcoming to our 4 yr old daughter and gave her a gift when we left. The roof bar had a beautiful view.

Of the 5 star hotels we've stayed at in Vietnam, this was one of the nicest. From the moment we arrived, they served us arrival drinks and snacks. They held our bags until the 2pm check-in and the room was a pretty design and the most comfortable bed, pillows, and linens. We slept really well and the shower was hot and powerful. The breakfast was amazing. So many choices and they suggested made-to-order eggs and pho along with really amazing coffee choices. This hotel is in the heart of the historic district and one block from the lake.

From the moment we entered until we left, we were treated with the most excellent of customer service. To compliment that, the hotel itself was lovely, well kept, clean, and the showers were hot. Breakfast was a nice touch of both Vietnamese/Asian and Western and wasn't overwhelming. The location was fantastic as well, with some of the best coffee we've ever had just a few minutes away.